Business ecosystems are being challenged and customer demands are evolving radically. But Digital Transformation likely involves on-premise software, legacy software licenses and understanding the benefits of moving certain workflows to cloud platforms – and this must be done in a manner that isn’t disruptive to the business.
You’ll need to tackle workflow automations, anticipate operations bottlenecks and deploy the latest mobile communications tools your clients demand, with the goal of making happier, “stickier” clients.
Know your immediate strategic imperatives
Moving down the path of Digital Transformation likely means partnering with a managed services team based on your immediate strategic imperatives. Here are several initial considerations:
- What are the core business drivers that underscore the need for Digital Transformation?
- Can you avoid monolithic, disruptive implementations?
- Is there a partner who can anticipate your evolving needs?
Ultimately you need a partner who can provide a long-term approach to your business — solve for now but plan for future innovation and the customer demands coming around the corner.
Some of the low-hanging fruit can often be found in a couple operational areas:
1) Internal workflows that cause frustration
What are the internal workflows that frustrate business teams? Perhaps you have developed as a series of “work-arounds” over years. Now’s a good time to streamline those, making your business teams happier and more productive.
2) eCommerce from the customers point of view
Whether large or small, manufacturing, distribution, or other B2B, chances are your ecommerce approach may be dusty, and worse, your customers’ and partners’ demands may be ahead of you. Now is a moment to engage with B2B ecommerce experts both from a customer engagement and marketing point of view.
Ultimately, it is possible to integrate new technologies with existing systems without the headaches or large investment you might think would accompany Digital Transformation.
Envalo’s consulting and managed services teams takes an iterative approach that focuses on your defined core business drivers. Agnostic about software or technology providers, and with proprietary purpose-built software tools and workflows in our toolbox, Envalo’s decade plus experience with our worldwide B2B customers informs how we look at your customers, suppliers, partners, dealer networks and business ecosystem.
If you’re interest in exploring digital transformation, please share a few details and we will be in touch.
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