Revered technology strategist Benedict Evans recently published a report on the impact of COVID-19 on software and ecommerce. He quotes Lenin, “There are decades where nothing happens, and there are weeks where decades happen.” In the case of the last few months,...
When Dick’s Sporting Goods decided to revamp its eCommerce and inventory management experience, as covered in this Wall Street Journal piece, it didn’t seek out a Fortune 500 IT consultancy or behemoth SI. It looked in house — to a ragtag team of just eight...
It’s a given – your customer’s machine will eventually need routine maintenance or even replacement parts. Their entire operation might be forced to shut down while waiting for vital equipment replacement parts to be purchased, delivered, and installed, so it’s...
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