The parts ordering process has been a essential part of the business world since the beginning of time. Car blow a tire? You wouldn’t run out to the closest dealership to buy a brand new vehicle. No, you’d just purchase a new wheel, simple as that. However, when it comes to complex machinery, ordering new parts for mechanical systems isn’t as easy as buying a new tire for your car. Traditional B2B parts ordering solutions have consisted of manual processes, with company representatives taking orders over the phone, writing hand-wrtten notes and using disorganized filing systems. That is, until now.
Today’s B2B buyers expect more. They aren’t looking for a parts ordering solution that simply finds the part for which the end user is looking. They want intuitive ordering solutions that make it easy to find replacement parts and maintenance kits and also want to provide robust content in the form of installation, training, troubleshooting and maintenance information to help keep machines operational and efficient for years. They want a parts ordering solution that seamlessly integrates an online product catalog with existing ERP and CRM solutions.
The global mining equipment market is expected to reach $117 billion by 2018, growing nearly 10% per year since 2012, and the construction equipment market is expected to have a market worth of $125.4 billion by 2019. These are just two industries in need of quality aftermarket replacement parts ordering solutions. With the continued introduction of innovative technologies such as robotic and GPS systems, and government subsidies and low rates being offered to some industries to stimulate growth, companies will be looking for ways to keep their new and existing equipment in quality working order.
Here is a list of 9 industries that are in desperate need of a better parts ordering solution:
- Industrial Machinery
- Hydraulic Systems
- Conveyor Systems
- Industrial Lubrication Systems
- Agricultural Equipment
- Elevator Manufacturing
Did your industry make the list?
An innovative parts ordering system is a win-win for both the client and company alike; the client is able to ensure their technologies are always up-to-date and performing at their optimum capacity, and in turn the company is able to maximize efficiency and customer service by better organizing incoming orders and maintaining loyal relationships with satisfied customers. By implementing a quality parts ordering system that seamlessly integrates an online product catalog with existing ERP and CRM solutions, companies position themselves for success now and in the future.